Returns & Exchanges

Thank you so much for your support. Please make sure to check the size specifications before purchasing. All sales final.
In the very unlikely event of a faulty product please let us know right away on so we can remedy.
Any returns must be made within 14 days of receive delivery.
We know you will love your new By Rosie apparel!

Processing and Delivery Times

To eliminate waste, we produce orders in one-week cycles. Please allow two weeks to process your order. Unforeseen delays can occur but we will do our best to rush your purchase to your door! Make sure to double check all shipping details are correct. We are not responsible for errors.
Delivery times may vary. Please be patient. All garments are dispatched from Melbourne, Australia.
If you have an address change or have any questions please contact and quote your order number.

Taxes and Duties

Orders outside of Australia may be subject to taxes/ import duties. These costs will be your responsibility. They cannot be estimated and vary by location, but if you have shopped online before you should know what to do!
Please check with your local customs department for more info.